We understand the importance of communication within an organization, especially regarding the rollout of a new product like Tranch and flexible payment options for clients. Included below is an example of introductory language that can be shared internally:

Example 1

“We’ve recently launched a partnership with Tranch - a company that provides us the ability to offer electronic payment options to our clients. Tranch offers three payment options - real-time bank, card, and an installment plan where (subject to credit approval) we are paid upfront while Tranch collects repayments over 2-12 months.

We have branded checkout pages that our clients can use to select payment types and complete payments - these will be found on the bottom of our client statements and on our website portal. Our revenue team also have the ability to send invoices directly to clients with automated reminders, as well as process virtual payments.

This partnership with Tranch is designed to improve our collections speed, reduce administrative work and unnecessary discounting, and provide flexibility and optionality to our clients.”

The Tranch team regularly works with partners to help introduce, educate, and incorporate Tranch into existing processes. If you have any questions or would like guidance on updating your process, please reach out to your Tranch account manager.