Have a question about Tranch but don’t know where to look? Tranch’s FAQ pages have the answers and are a great resource for learning more about Tranch and our products.

About Tranch

Find answers to basic questions like ‘What is Tranch?’ ‘How does Tranch work? and more.

Partners

Find answers to questions frequently asked by our partners, including those about the benefits of using Tranch, the types of businesses we work with, and more.

Pay Later

Learn more about Pay Later and find answers to questions about approvals, pricing, credit checks, and more.

Pay Now

Learn more about Pay Now and find answers to questions about connecting bank accounts, transfer types, and more.

Pay by Card

Learn more about Pay by Card and find answers to questions about card payment currencies, chargebacks, and more.


Can’t find the answer that you’re looking for? Reach out to your dedicated Tranch Account Manager or send our support team an email at [email protected] or your dedicated VIP Partner inbox.